Frequently asked questions
How do I receive my files?
Instantly. Checkout runs through Etsy's secure platform, and your download links appear immediately after purchase — also available anytime from your Etsy account.
Do the spreadsheets work in Google Sheets AND Excel?
Almost all of them — each product page lists compatibility. Import the .xlsx into Google Sheets (File → Import) or open directly in Excel.
I'm not a spreadsheet person. Will I manage?
Yes — that's the point. You only ever type in the tinted cells. Every formula is pre-built and protected, and a Start-Here guide is included.
What's your refund policy?
Because downloads are instant, all sales are final — but if anything doesn't work as described, message us and we'll make it right personally.
Can I print the planners?
Printable products (party games, trackers, planners marked PDF) are designed for US Letter and A4.
Is checkout secure?
Yes — payment is processed entirely by Etsy with full buyer protection. We never see your payment details.